Training Solutions

Training Solutions

We believe that continuous learning and development is the most important factor that keeps an organisation growing. This may not be immediately apparent, but the success of an organisation lies almost completely on the development of the people. Therefore, for business to grow, the people in the organisation must grow first. To help develop performance, we focus on the following areas:

Mindset Shaping

Soft Skill Development

Through years of experience, we find that it is not easy to train someone if the attitude is not shaped accordingly. Efforts to provide tools, skills and knowledge could be better well spent on another person. Some feel that it is human nature that some have poor attitude. They say that it is in the person’s DNA to behave this way. We believe that DNA can be transformed. In our case, we are not referring to DNA (deoxyribonucleic acid), but rather, our Disposition’N’Attitude. We believe that this can all be changed if we want to, through our D’N’A series. Read More.
While technical skills are important to perform necessary tasks, it is the soft skills, the people skills that smoothens the process. Many view soft skills as an art and that the mindset is that it is difficult to emulate. We aim to provide various ART (Acquirable Resultful Techniques) programmes to change that belief so that more people can learn to be good at the soft skills. To ultimately become more effective and perform better. With our extensive experience in delivering highly effective training, coupled with our expertise in NLP – the ability to break skills down into achievable bits, we are confident that every participant would be better equipped and skilled than before they attended this programme. Read More.

Team Building, Leadership & Management

The word “team” is being widely used in various contexts, from sporting teams to business teams in a corporation. The word originated from a group of horses strapped together to pull the carriage. In today’s context, the word has been used widely as a group of 2 or more people linked together with a common purpose. Throughout history, it was evident that the human race have achieved great things with good leadership and teamwork. The wonders of the world were never built by a single man or a woman. Neil Armstrong may be the first man to step on the moon, but not without the effort of hundreds or even thousands of engineers and other professionals. This proves that a team, driven by the right vision, led by the right leader and possessing the right characteristics will achieve more than any single man or woman can. We have developed the Amazing Natural Team (ANT) programmes to guide teams to produce phenomenal results. This series of programmes aim to develop an organisation from top to bottom to ensure that everyone works amazingly well together. Read More.

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Sales Enhancement

Customer Experience Enhancement

Performance Coaching

Achieving a sales target is like trying to reach the summit of Everest. Seems impossible at first but with the right strategy and setting up Camps at the right times, everything is possible. The series of programmes aim to help sales people build the right mindset, skill set and toolset to achieve the seemingly impossible targets. This programme would develop a foundation of habit for a sales person to continue achieving great successes in their sales career. Sales person who are not close to the summit would be reminded of their purpose of wanting to reach the summit. At strategically planned intervals or camps, the sales person would be able to reflect on their previous climb and make adjustments to their next climb. Read More.
The quality of the customer experience is often of higher importance than the quality of the actual products or services offered. A product or a service could be perfect but yet, some minor detail may put a dent on the customer’s experience. Surveys and researches have shown that 85% of customers are willing to pay up to 25% more on the price to ensure a great customer experience. Providing Awesome Customer Experience (ACE) not only eliminates customer complaints, it builds great reputation which ensures the long-term success of the company. Read more.
Coaching is about inspiring and empowering people to maximise their potential. It stimulates coachee’s mind and encourage them to make changes. Coaching allows people to take a more self-control approach and allow them to commit and take more compelling actions towards achieving their dreams and goals. By mastering the art of coaching, the supervisor can truly realise the importance of their role. They are able to bring out the strong potential of their sales team and motivate them to achieve greater performance. They will learn a new approach to manage and lead their team effectively through a new system of monitoring and supervising. Our ACT (Applicable Coaching Technique) series is intended for developing coaching culture and enhancing coaching skills. Read More.