PW003
Change Management

Key Topics:

1. Challenges in change management

2. The ADKAR Model

3. Change impact assessment

4. Strategising change implementation

Key Topics:

1. Challenges in change management

2. Kotter's Change Model

3. Change impact assessment

4. Strategising change implementation

5. Communicating change

Key Topics:

1. Challenges in change management

2. Kotter's Change Model

3. Change impact assessment

4. Strategising change implementation

5. Communicating change

6. The agile organisation

Key Topics:

1. Leading change in day-to-day tasks 

2. Addressing resistance from teams

3. Practical tools for implementing small-scale change

Key Topics:

1. Facilitating new product introductions & new ways of doing things

2. Stakeholder Mapping – Tools like a stakeholder analysis grid to identify key players in the change process and assess their influence.

3. Planning change initiatives & communication plans

4. Resistance Management Strategies – Feedback surveys to address and mitigate resistance from clients & internal customers

Key Topics:

1. Introduction to the Iceberg Model

2. Levels of thinking - Visible versus Hidden

3. Introduction to the stages of change

4. Overcoming common barriers

5. Reflection

Key Topics:

1. Introduction to the stages of change

2. Assessment and Self-Reflection

3. Processes of Change

4. Overcoming Common Barriers

5. Monitoring Progress

Key Topics:

1. Breaking the Iceberg

2. What's hiding underneath the Iceberg

3. Identifying common barriers

4. Stage-specific strategies 

5. Support system and accountability

6. Monitoring progress and adjustments

7. Role Play /Practical Application

Key Topics:

1. Understanding Kotter's Change Management Concept

2. Development of Practical Skills in Planning, Implementing, and Managing Change Initiatives

3. Strategies for Identifying and Managing Resistance to Change

4. Stakeholder Engagement and Communication Skills

5. Risk Identification, Assessment, and Mitigation in Change Initiatives

6. Evaluation Methods for Measuring the Success of Change Initiatives

7. Leadership Skills Needed to Guide Teams through Change

Key Topics:

1. Create a sense of urgency around a single big opportunity

2. Build and maintain a guiding coalition to embrace change

3. Formulate a strategic vision and develop change initiatives designed to capitalize on the big opportunities

4. Communicate the vision and the strategy to create buy-in and attract a growing ‘volunteer army’

5. Accelerate movement toward the vision and the opportunity by ensuring that the network removes barriers

6. Celebrate visible significant short-term wins

7. Never let up, but keep learning from experience

Key Topics:

1. Understanding Change Management

2. Initiating Change Initiatives

3. Planning and Designing Change Initiatives

4. Implementing Change Initiatives

5. Monitoring and Evaluating Change Initiatives

6. Sustaining Change and Continuous Improvement