PW010
Coaching and Mentoring

Key Topics:

1. Understanding DISC Personalities

2. Active listening and effective communication

3. Peer mentoring and peer accountability

4. The EEC Method of giving feedback

Key Topics:

1. Understanding DISC Personalities

2. The Employee Behaviour Framework

3. Why Teams Underperform

4. The coaching and mentoring spectrum

5. Active listening and effective communication

6. The EEC Method of giving feedback

7. Handling difficult conversations

Key Topics:

1. Understanding DISC Personalities

2. The Employee Behaviour Framework

3. Why Teams Underperform

4. The coaching and mentoring spectrum

5. Active listening and effective communication

6. The EEC Method of giving feedback

7. Handling difficult conversations

Key Topics:

1. Introduction & definition of career mentoring and developmental coaching

2. Develop basic skills to guide and support peers, improve performance and build confidence.

3. The 2 H's principle: You can either Help or Hurt

4. Engage in helpful habits: collaborative efforts, team play, Be aligned with department & organization's goals

5. Effective listening & always contribute to problem resolution (Be part of the Solution)

6. Action Plan

Key Topics:

1. Introduction & Definitions of Coaching & Mentoring. Both are used to develop contributing leaders.

2. G.R.O.W Coaching technique. Pre-coaching (developmental) & responsive coaching

3. Mentoring: Mentor & Mentee - apply the correct dynamics

4. Guidance, Feedback methodology(S.T.A.R) & skills development

5. Alignment Ladder used for correct positioning of Guidance to give

6. Analytics of Gaps(job scope, skills, etc) and providing the correct developmental support

7. Power of Pre-coaching for Success

8. Coaching Planner - Format

9. Skill practice session

10. Action Plan

Key Topics:

1. Introduction & review of GROW Coaching technique

2. Use advanced skills to move coaching to higher levels. More compelling & collaborative coaching discussions

3. Give guidance on career matters. Develop  leaders further in their fields.

4. Walk the talk in carrying out attributes that strongly sponsor Trust Building

5. Polish up on your skills for authentic listening, Empathy & provocative inquiry (Skill Practice)

6. Best practices for developing a coaching/ mentoring culture in the organization

7. Action Plan

Key Topics:

1. Coaching & leadership

2. Coaching defined - What & why coaching?

3. Basics of the coaching lingo

4. Meta Coaching and the Matrix Model

5. Levels of Change

6. Attributes of an effective coach

Key Topics:

1. Core skills of Meta Coaching

2. Types of mentoring

3. Facilitating Change

4. Mentoring vs Coaching relationship

5. Closing the Knowing-Doing Gap

6. The Coaching Conversation

7. Active application of the Core Skills

Key Topics:

1. Understanding Core Meta-Programs

2. Meta Questioning Advanced technique

3. The Axes of Change

4. The power of State Induction

5. Giving & Receiving Feedback

6. Coaching and Mentoring Drills

Key Topics:

1. Identify challenges in dealing with people

2. Personality profiling

3. Understand individual SWOT

4. Teach and train others

5. Active listening

6. Setting personal SMART goals

Key Topics:

1. Identify challenges in dealing with people

2. Personality profling

3. Understand team members SWOT

4. 5-step technique to coaching

5. GROW model in mentoring

6. Constructive feedback & appreciation

7. Setting SMART goals with team members

Key Topics:

1. Identify challenges in dealing with people

2. Personality profiling

3. Understand team members SWOT

4. 5-step technique to coaching

5. GROW model in mentoring

6. Team empowerment strategies

7. Team member career development

8. Inspire team members